Company Distribution Routers Support News Contact

This page was last updated on 2010-07-13

Please file your support case via this online form. Kindly note that all fields are mandatory.

Telephone support hours are between 09:00 and 17:00 CET (Sweden),
Monday to Friday (except public holidays).
Number is +46 8 5229 1885.

First and Last name

Email address

Phone number

Operating system
Other operating system

Country
Other country

Connection type


Mobile broadband operator

Operator APN (Access Point Name)

USB modem manufacturer

Other USB modem manufacturer
USB modem model

USB modem firmware (If shown on MODEM>MODEM STATUS page)

ISP (Internet Service Provider)

IP Configuration

DOVADO router model

Where did you buy your router?

Serial number of your router (i.e. 16A6XXXXXX)

Prodution date of your router (YY/WW) (small sticker on bottom)

Firmware version of router (Displayed on the main HOME page of router)


Headline

Message (describe your situation and the problem you are having as detailed as possible)