How to quickly configure your UMR for internet access.
ATTENTION! Prior to configuring your UMR, please check the following first in the numbered order!
1) Verify that your modem is supported: www.dovado.com/modems
2) Verify that you are able to connect to your mobile operator using the modem in your computer
3) Always insert the modem into the UMR first before powering it on!
Scenario: 3G modem using a SIM card.
In the MODEM->MODEM Settings page, select to use SIM.
Enter your operator's Access Point Name and a PIN code if using one.
Make sure you are running at minimum version 1.2 of the UMR firmware.
Insert USB modem into UMR.
Power on UMR!
Frequently Asked Questions
Q1: My UMR is not connecting to the Internet!
A:
First check if the bottom USB LED on the UMR (third light from the left) is OFF (disconnected state). If so, continue with the following steps. If not, then see the answers to Question 2.
Please verify that you are able to connect to your mobile operator using the modem in your computer!
Always insert the modem into the UMR before powering it on!
Log into the UMR website.
Check that your UMR has identified the modem (Check the Reported Backhaul Technology under Home upon logging into the UMR). If not, check if your modem is supported: www.dovado.com/modems
Check the signal strength in the MODEM->MODEM Status page.
Verify that a correct Access Point Name (APN) and/or Username and Password has been inserted in the PDP or PPP sections of the MODEM Settings. Please check your mobile operator manual for APN or see a publicly available list for reference.
If using a PIN code on your SIM modem, insert it in MODEM->MODEM Settings page.
Q2: The MODEM (bottom USB) LED on the front of the UMR is lit, yet I can't surf! How come?
A: Test to see if you can do the following (in listed order):
1) Ping the UMR's internal IP address.
In Windows, click on Start followed by Run and type in cmd.
Once the black command prompt is open, type in ping 192.168.0.1 followed by Enter and see if 4 pings are replied positively.
If positive, then try the next step.
If negative, please try with another computer if possible. Also check your IP settings and switch to DHCP (dynamic IP) settings on your computer's network interface.
2) Ping an external IP address.
Try to ping www.yahoo.com and note if 4 pings are replied positively.
If so, then please check your web browser's settings for any conflicting proxy settings. For instructions, please check here
Q3: I'm having trouble accessing certain sites or even logging onto MSN Messenger. What should I do?
